Features

Everything your team needs to talk to each other and to the people who visit your website.

Team chat

Channels for each team and direct messages
Replies in threads so busy channels stay readable
Reactions, mentions, and message edits
Photos, voice clips, files, link previews, and GIFs
Search across messages and files with filters by person, channel, and date

Website chat

One line of code adds a chat box to any website
Visitors choose a topic and reach the matching team
A shared inbox: take a chat, pass it to a colleague or another team, close it
Private notes for your team inside a customer chat
Contact details stay with the customer, so the next chat starts with context

Privacy and control

A privacy note visitors accept before their first message, with a link to your own policy
Choose how long closed chats are kept
Export a whole workspace or one person's data; delete on request
Roles for owners, members, agents, and monitors

Security

Two-step sign-in with an authenticator app and recovery codes
See and sign out your other devices
Support access only with the owner's approval, for a set time, with a record of what was viewed
Encrypted backups and stored secrets

On your phone

Install from the browser on phone or computer
Notifications for mentions, direct messages, and new website chats
Messages written offline are sent when you reconnect

Connect your own tools

API keys to read and send messages from your software
Signed webhooks when messages and chats change
Bots that post updates into conversations

See it for yourself

Create your workspace